A big thanks to Laurie. After a decision made by CSA for a COA went my ex’s way, I decided to appeal it with CS Help Australia.

The appeal went my way and my ex took it to the AAT.

Laurie helped me with supportive letters and advise. With his knowledge of the Child Support policies etc, I was successful with the decision going my way.

November 2016

Change of Assessment, Objection and Advice to AAT

Testimonial from client 8 November 2016……..

Cannot speak highly enough of CSHA and I thoroughly recommend their service. Laurie and Cheryl at CSHA assisted me as the go between dealing with the soulless and un empathetic bullies at the CSA. I’m sure all you guys know what I am talking about when you call these heartless animals! CSHA dealt with them direct on all my CS issues- this gave me untold piece of mind and freed me up to concentrate on recovering from being financially raped by the family court . I could then focus 100% on rebuilding my life. I am Still far from there yet, but without the help for CSHA I would be far worse off. Thank you so much guys

Paying Parent

“I thought the support I got was great I knew this would not have happened unless I spoke to you guys. Andrew did a great job and it was done very quickly. It was such a relief when Andrew took hold of the case and dealt with the Child Support Agency on my behalf and got a fantastic result”

Receiving Parent – Change of Assessment

“I had spent years and thousands of dollars dealing with both the ex and the Child Support Agency with nothing but heartache at the end. I always paid my child support on time and never missed on payment, I was still treated like a second class citizen but the heavily dominated male hating CSA. The issues experiences in my dealings with CSA were what I believed to be unfair, I wanted a system that was fair and just for both sides. It got to the point where I was about to quit my high paying offshore job and take a job that would see me bring in far less regardless of the consequences, with one last effort and a recommendation from a friend I approached Child Support Help Australia. Child Support Help Australia took the time to listen and produced a number of options for me to consider. After discussing all options with my wife we went down the path of a binding agreement. With the binding agreement in place I now am responsible for fifty percent of the financial responsibility, not the ninety-four percent I was responsible for prior to this agreement. I cannot thank the team at Child Support Help Australia enough for all their help.

Paying Parent – Binding Child Support Agreement

“I first contacted Child Support Help Australia after an ongoing battle with the CSA seemed to resemble bashing my head against a brick wall, over and over and over again. Dealing with the CSA directly would by far be the most unpleasant experience I have ever had, with no exception. The stand-over tactics, lack of willingness to negotiate or be anything reminiscent of reasonable is commonplace when dealing with this agency. A consistent tone set over a number of years. 

To summarise, I cannot recommend the services, the work ethic, the knowledge or the professionalism of Child Support Help Australia highly enough. The prompt action & attention to detail in taking on my situation, which was the cause of a great amount on stress was phenomenal. Through their actions, the staff took a great weight off my shoulders, something I had borne for years.”

Paying Parent 

“Not only did I save five thousand dollars this year, but now every year until my son turns eighteen….. Sure, not having to pay what I didn’t need to was great, but not have the stress and aggravation from dealing with the CSA ever again was worth every penny. Will I continue with the service? – absolutely!”

“…I would like to thank you personally for the great job you have done…”

Paying Parent, Bundaberg QLD – Binding Child Support Agreement

“…I have received extremely high quality work from the Child Support Help staff…I would like to thank you for all the work you have done for my CSA case..”

Receiving Parent, Sydney NSW – Binding Child Support Agreement

“Again Laurie….many thanks for your work, continued support & assistance in dealing with the CSA on my behalf…..your assistance was priceless.”

Paying Parent, WA

“This is the first time ever that I’ve had any respect from the people at CSA.   This is the first time I haven’t been talked down to and it’s because you  guys are helping me!”  

Paying Parent, SA

“It is always great to speak with you!  I sincerely appreciate speaking with a person who is straight up, honest, shoots from the hip and you just know there is no frills when talking to them. Thank you!  At this point of time I would like to sincerely thank you and the CSHA for their professional and prompt service. “

Paying Parent, ACT